Today, I shared my 5-month Bank of America saga with my co-workers.
They had a few very enticing suggestions as to why I have been having such difficulties and what I should do to remedy the situation.
What follows is a brief summary of the events, along with their recommendations.
-Moved to Portland in September. Had photo taken for card.
-Card arrived late in September, sans photo.
-October, Went to Bank of America to inquire what the problem was; had second photo taken.
-Late October, second card arrives, sans photo.
-November, went to Bank of America with a letter of complaint and was assured everything was taken care of.
-Early December, when no card received, went to Bank of America, had third photo taken and was assured they would rush the card to me.
-Late December received a letter stating that "A photograph did not accompany the request form" and they were therefore unable to process my request for a Photo card
-Yesterday took the letter to BOA and was assured that "everything would be taken care of" and he would call my phone later that day to tell me what his next step would be. (no call)
Here are my co-workers suggestions (listed as Agents to protect their privacy):
Agent X suggested that perhaps there is an old man at the Bank of America photo processing plant who loves me and steals all of my photos
Agent Y suggested A. that I punch them in the face and B. that they are exposing me to identity theft risk
Agent Z suggested that I tell Bank of America to "Get their {stuff} together."
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1 comment:
Hmmm... Agent X makes a good point, but what is the actionable solution if that's the case?
Agent Y also is wise, though I suggest only following this advice if you plan on switching banks,
Agent Z... well, clearly, BOA is not in a position to get their {stuff} together if they can't even get a stinkin' photo card together.
My two cents: I also hate banks in general. I use Chevy Chase, but suspect my woes would follow me to any bank. My actionable solution was to attempt to switch to a credit union, but had similar problems opening a working checking account.
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